Amanda Stevens

Entertaining. Inspiring. Humorous. Engaging. Memorable. These are just some of the words used to describe Amanda Stevens, CSP. After wowing audiences in 14 countries for more than a decade Amanda is widely regarded as one of the best female speakers in Australia.

Amanda’s specialty is the customer experience. She’s passionate about it, blogs about it and writes books about it. But her approach transcends a one-dimensional customer service message; her content is based on powerful, proven and practical strategies for turning customers into advocates and she is so excited to be working with us at TWC for Masterclass.

With a double degree in marketing and consumer psychology, Amanda has authored five books and is highly regarded as a marketing consultant, having been engaged to work with brands such as Microsoft, Westpac, Foxtel, Lend Lease, and even advising at the highest levels of Australian politics.

She’s shared the stage with the likes of Sir Bob Geldof, Sir Richard Branson and Condoleezza Rice.